Contact information

LAST UPDATED: November 4, 2026

Stratis Digital is here to help with orders, downloads, refunds, privacy requests and any question about our digital templates. You can reach us using any of the details below.

1. Business details

Trade name: Stratis Digital
Owner: Mohamed Essanhaji
Business type: Sole proprietorship (individual)
Address: 1155 Vantassell St, Bathurst, NB E2A 4C7, Canada
Website: https://stratisdigital.store

2. How to contact us

Email: yassinmomose@outlook.fr
Phone: +1 506-516-7225
Post: Stratis Digital, 1155 Vantassell St, Bathurst, NB E2A 4C7, Canada

Email is the fastest way to reach us. We reply to every message within 2 business days.

3. What to include in your message

  • your order number and the email address used at checkout, if your message is about an order;
  • the name of the product concerned; and
  • a short description of your question or issue, with screenshots if helpful.

4. Common requests

4.1 Missing download or new link

If you did not receive your files or need a new download link, email us with your order number. We send a new link within 1 business day. See our Shipping Policy.

4.2 Refunds and withdrawal

Refund requests, and withdrawal requests from customers in the European Union, can be sent by email or post. See our Return and Refund Policy.

4.3 Privacy requests

To access, correct or delete your personal information, or to unsubscribe from our emails, contact our privacy officer, Mohamed Essanhaji, at yassinmomose@outlook.fr. See our Privacy Policy.

4.4 Licensing

For team, agency or client licences, email us. Standard licence terms are in our Terms of Service.

5. Related policies

LEGAL REVIEW NOTICE

This document is a template prepared for Stratis Digital and is not legal advice. Before publishing it, have it reviewed by a qualified legal professional familiar with the laws of New Brunswick and Canada, the United States, and the Netherlands and European Union. Remove this notice before publishing.

Clauses that most need review: Section 1. Confirm that publishing your home or business address is what you want, because EU and Canadian rules require a reachable address for online sellers. If 1155 Vantassell St is a private home, ask a lawyer whether a business mailing address can be used instead. Also make sure the reply times promised in Sections 2 and 4.1 are times you can always meet.